Customer service employee (m/f/d) at Böttcher AG in Jena

Join Böttcher AG, one of Germany's leading e-commerce and logistics companies, as a customer service employee at our Jena location. Your role involves handling phone and email inquiries, assisting customers, processing orders and service requests, and coordinating between customers and internal departments. We seek candidates with commercial training or equivalent, ideally with customer service experience and proficiency in MS Office. Experience with ERP systems is a plus, and a friendly attitude even in busy situations is essential.